At Hydrologia, we are also committed to providing you with the best possible customer service experience. Hydrologia is bound by the Privacy Act 1988 (Cwth.), which sets out a number of principles concerning the privacy of individuals.
Collection of Personal Information
How is Personal Information collected?
Personal Information may be collected when you send us information via the form on the Contact Us page, or email or telephone us.
Non-personally identifiable information is also collected automatically by our web-hosting software each time you visit our site.
Web browser cookies
What Personal Information is collected?
Information collected by Hydrologia may include details such as your name, address, email address, telephone number, fax number and other identifying information, as well as details of your query. This information is collected so that we can respond to your query.
For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
How Hydrologia may use your Personal Information
Hydrologia may use your Personal Information to:
* Process and manage your query;
* Contact you regarding your query and in any subsequent dealings with you if you become our client;
* Send out marketing material by post or email related to our services;
* Compile consumer profiles to enable Hydrologia to provide our customers with the highest level of service; and
* To improve our website and services.
Security of Personal Information
Hydrologia takes all reasonable steps to protect the Personal Information it receives. Information collected is stored in an appropriately secure format. Only select personnel at Hydrologia have access to our customers’ Personal Information.
Sharing your Personal Information with other parties
There are some circumstances where Hydrologia may be required to disclose information about you and your query. This may include, but is not limited to, contractors and service providers that assist us to operate our business or to provide a service to you. If we engage contractors and service providers to handle Personal Information, we require these organisations to agree to comply with our Privacy Statement and with strict conditions governing how Personal Information is to be handled. Hydrologia may also disclose Personal Information to government and other bodies if this is required of us by law and/or permitted under the laws of Western Australia.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Updating and checking your Personal Information and contact preferences
You have a right to access and correct your Personal Information at any time. If you would like to update your personal details and the material that we may contact you with, please notify us at firstname.lastname@example.org. You can also choose to not be contacted with any marketing material.
Privacy Statement changes
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact details for Hydrologia
If you have any queries or concerns about the way Hydrologia has collected, stored, used or disclosed your Personal Information contact us at email@example.com
Last updated 6 September 2015.